RETURNS

At SoCal PlayPal we want to make sure your doggie is 100% Satisfied with their new clothes.        If upon receiving your clothes, your outfit is not to your satisfaction simply exchange it for one that is. Now, please make sure to review our Returns & Exchange Policies below so you understand what are Authorized Returns before sending it back to us. And for help with the challenge of sizing, please review our Sizing Chart for your doggie and make sure before placing your order to avoid that embarressing moment. If you have any questions please CONTACT US.

​AUTHORIZED RETURNS

  • MUST BE PROCESSED WITHIN 15 DAYS OF RECEIVING
  • CANNOT HAVE BEEN WORN
  • MUST HAVE ORIGINAL TAGS

ALL returns are subject to approval and ALL returns are issued either a store credit or exchange for size if it meets the criteria for an AUTHORIZED RETURN. Upon receiving your returned item we will contact you confirming an AUTHORIZED RETURN and will issue either a store credit or send out agreed replacement. If you received a FREE SHIPPING promotion SoCal Playpal reserves the right to deduct the return shipping cost from the amount issued on a store credit. 

At Socal Playpal we are here to make sure the experience you have with us is the best. We go through great lengths when deciding and designing the clothes we offer to you. If before you order you would like to CONTACT US we are available to you BY PHONE & EMAIL for your convenience. We Thank You and Greatly Appreciate your business and don’t forget to sign up for our emails for SPECIAL OFFERS!!!